Red Ivie Services 

Sustainable

At Red Ivie Hairdressing we are committed to reducing the environmental footprint of our salon by being ethically aware and environmentally sustainable with our practices, the products we use and the companies we deal with.

Quality

We are committed to constantly providing great service, listening to our clients and creating  fabulous hair. We use and recommend  products that deliver results and protect the quality of your hair.

Education

Through constant learning we gain inspiration, ideas and excitement, which promotes confidence, creativity and personal growth.

Loyalty

Red Ivie’s club points program requires no sign up  - you will automatically start to accrue points from your first appointment. Our system will track your points each time you enjoy a service. The more you visit the salon the more points you will receive.

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Bookings

Bookings can be made via telephone or email (go to our contact page). To ensure you are able to book your requested day & time, we encourage clients to book in advance. We also are often able to accept bookings on the same day you would like a treatment.



SMS Booking Appointment Confirmation


A confirmation SMS is sent out at 9am the day before as a reminder of your appointment.​​ Please reply Yes to this message if you intend to keep your appointment, OR reply NO if you can no longer keep your appointment - preferably you could call to cancel your appointment and have it rescheduled. Any unconfirmed appointments  will be called prior to business closure the day before to confirm the appointment.

Cancellation Policy​

There are times when you need to cancel your appointment and we understand that occasionally it will be at late notice, please ensure to let us know as soon as possible so we may allocate your appointment to another client.

When possible please let us know 24 hours prior if you need to cancel your appointment. Appointments cancelled with less than 24 hours notice or non-attendance to your appointment may incur a 50% cancellation payment.

 

 

WHY CHOOSE US ?