Red Ivie Services 

Sustainable

At Red Ivie Hairdressing we are committed to reducing the environmental footprint of our salon by being ethically aware and environmentally sustainable with our practices, the products we use and the companies we deal with.

Quality

We are committed to constantly providing great service, listening to our clients and creating  fabulous hair. We use and recommend  products that deliver results and protect the quality of your hair.

Education

Through constant learning we gain inspiration, ideas and excitement, which promotes confidence, creativity and personal growth.

Loyalty

Red Ivie’s club points program requires no sign up  - you will automatically start to accrue points from your first appointment. Our system will track your points each time you enjoy a service. The more you visit the salon the more points you will receive.

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COVID-19 UPDATE 

28/07/2021 - Currently with the new restrictions in place by our local government we are asking all clients wear a mask and continue to check in via the COVID-Safe app when entering the salon (clients may remove their mask for Shampooing/Colouring/Cutting)

 

Please do not bring anyone along to your appointment (family/friends) as we can not accommodate them at this time.

 

All clients will be asked to wash their hands upon arrival, we no longer have magazines so we encourage all clients to bring their devices and login into our free WIFI. 

Red Ivie Hairdressing is monitoring information regarding the COVID-19 virus and its development. Our main priority remains the same, Health!! Health of our team, families and our clients.

All our staff have completed the Infection Control Training and Covid Marshal training.

It is crucial for us to be able to keep a sterile work place, time has been allocated between appointments to ensure adequate sterilization of the salon and equipment between each client. To maintain our Government compliance obligations: All client's are required to check in upon entry using our QR code or manually checking in provided at our front counter. We require all clients to wash their hands before beginning any in-salon services and hand sanitiser is available for clients wishing to purchase retail or make appointments.

If you are sick or have been in contact with someone that is/or has been sick in the last 14 days please call us to reschedule. Your cooperation is appreciated for the safety of the Red Ivie family, their families and all of our clients. We have waived our cancellation fee during the COVID-19 pandemic so we kindly ask that you give us as much notice as possible so we can fill your appointment. Non-arrivals to a confirmed appointments will still be liable for a non-arrival fee.

If you are in isolation and are in need of home haircare products we can help! Visit our online shop for any home haircare product you need to get you through, we have two options for you we can post your products to your home or you can the pick up option where we will arrange a safe no contact pick up time at Red Ivie. Product purchases can also be ordered through inbox on our Facebook page RED IVIE 

The team at RED IVIE thanks you for your understanding ~ Let's Stay Safe Together ~ 

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Bookings

Bookings can be made via telephone or email (go to our contact page). To ensure you are able to book your requested day & time, we encourage clients to book in advance. We also are often able to accept bookings on the same day you would like a treatment.



SMS Booking Appointment Confirmation


A confirmation SMS is sent out at 9am the day before as a reminder of your appointment.​​ Please reply Yes to this message if you intend to keep your appointment, OR reply NO if you can no longer keep your appointment - preferably you could call to cancel your appointment and have it rescheduled. Any unconfirmed appointments  will be called prior to business closure the day before to confirm the appointment.

Cancellation Policy​

There are times when you need to cancel your appointment and we understand that occasionally it will be at late notice, please ensure to let us know as soon as possible so we may allocate your appointment to another client.

When possible please let us know 24 hours prior if you need to cancel your appointment. Appointments cancelled with less than 24 hours notice or non-attendance to your appointment may incur a 50% cancellation payment.

 

 

WHY CHOOSE US ?